Refund & Return
At Yvmove, we are committed to your satisfaction with every product you purchase through our Amazon store. Should you need to return a product or request a refund, we adhere to the following guidelines:
60-Day Refund (after warranty extension activited):
-
You have 60 days to return your product for any reason, no questions asked!
2-Year Limited Warranty:
-
Your product is covered under our 2-year limited warranty starting today.
Warranty Claim Submission Warranty Details
Initiate Warranty Claim:
-
Go to Get Help Page and fill in the chart. / Contact us directly via support@jojolemon.com .
-
Provide your receipt and description of the issues.
Warranty Coverage & Exclusions Section
What’s Covered:
-
Manufacturing defects in materials.
-
Workmanship issues.
What’s not Covered:
-
Normal wear and tear
-
Damage caused by abuse, negligence, or user modification·
-
Natural breakdown or fading of graphics or textures due to extended use